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Arrival Service

Arrival

– A staff member will greet you at the aircraft gate with a sign displaying your name.

– You'll be guided directly to the passport control area.

– Staff will request your baggage claim tickets to collect your luggage (if this service is chosen).

– After retrieving your luggage, they will escort you through customs.

– You'll be guided to a designated exit area.

– For those with pre-booked transportation, it's essential to notify your provider about the VIP service usage.

Departure Service

Departure

– Meet and greet at airport curbside, followed by an escort to check-in via the priority/first class lane.

– Dedicated VIP officer guides you through expedited security clearance, bypassing standard lines.

– Escorted service through the passport check lane for swift processing.

– Access to the VIP lounge with complimentary drinks and snacks while awaiting boarding.

– Personal escort to the gate for priority boarding as soon as your flight is ready.

Connection Service

Connection

On Arrival:

– A staff member greets you at the gate with a personalized sign.

– You're escorted for passport checks.

– Staff requests your luggage tickets for retrieval.

– After collecting your bags, you're guided through customs.

– Exit the airport with the representative through a specific exit.

– Notify your transport of VIP Service usage.

On Departure:

– Met at curbside and led to priority check-in.

– A VIP officer guides you through expedited security.

– Escorted to passport control.

– Relax in the VIP lounge with refreshments.

– Priority boarding assistance directly to your gate.

Car Transfer Service

Car Transfer

- VIP car transfer from airport to London (Arrivals).

- VIP car transfer from London to airport (Departures).

- Terminal-to-terminal car transfer (Connections).

- Options: Mercedes S Class, V Class, or Range Rover (2023/2024).