A staff member will greet you at the gate with a sign showing your name and escort you to passport control.
If selected, they'll collect your baggage claim tickets and retrieve your luggage.
After customs, you'll be guided to a designated exit.
If you've pre-booked transport, inform your provider about the VIP service in advance.
Meet and greet at the curbside, then escort to check-in via the priority lane.
A VIP officer will guide you through expedited security and passport control.
Enjoy VIP lounge access with complimentary drinks and snacks.
When it's time to board, you'll be personally escorted to the gate for priority boarding.
Arrival:
Greeted at the gate with a sign, you're escorted through passport checks.
Staff handles your luggage and customs.
Exit with your VIP rep and inform your transport.
Departure:
Met curbside, guided through priority check-in, security, and passport control.
Enjoy the VIP lounge before being escorted to your gate for priority boarding.
VIP transfer from airport to London (Arrivals).
VIP transfer from London to airport (Departures).
Terminal-to-terminal transfer (Connections).
Options: Mercedes S Class, V Class, or Range Rover (2023/2024).